Thank you for shopping with us. We strive to provide high-quality digital content that meets your expectations. Please read our refunds and returns policy carefully before making a purchase.
Digital Products Only
We sell digital products (eBooks) which are delivered instantly via download upon successful payment. As such, all sales are considered final.
No Returns on eBooks
Due to the nature of digital goods, we do not accept returns or offer refunds once an eBook has been successfully downloaded or accessed. This policy is in place to prevent abuse and ensure fairness to all customers and authors.
Exceptions for Refunds
We may offer a refund in the following limited cases:
- Duplicate Purchase: If you accidentally purchase the same eBook more than once, contact us with your order details within 7 days.
- Download Issues: If you’re unable to access or download the eBook due to technical errors on our part, we will assist you. If we cannot resolve the issue, a refund may be issued.
- Incorrect Product Delivered: If you receive the wrong eBook (i.e., it does not match the product you purchased), please notify us within 3 days of purchase.
How to Request a Refund
To request a refund under the above conditions, please contact our support team at [your support email] with the following:
- Your order number
- The title of the eBook purchased
- A detailed explanation of the issue
We review all refund requests on a case-by-case basis and reserve the right to deny refund claims that do not meet our criteria.
Policy Updates
We reserve the right to modify this Refunds and Returns Policy at any time. Changes will be posted on this page and are effective immediately upon posting.
Need help?
Contact us at {email} for questions related to refunds and returns.